Yay! I win!
The greatest compliment I can receive as a systems trainer is, "Well it seems pretty straight forward to me." I actually visibly scoffed when she said that. Straight forward? This product isn't straight forward. I've spent the last few months getting to know it's weird convoluted quirks. But I just managed to deliver what you need to know in a way that made it *seem* straight forward and that leaves you feeling confident that you can do your job, and this makes me mighty.